Privacy and Information Policy

Indoor Sports NSW Privacy Policy

We respect your privacy and are committed to protecting your personal information. This document sets out our policy on how we will manage your personal information.

What is personal information?
Personal information is information or an opinion (including information or an opinion forming part of a database) from which it is possible to determine your identity. Examples of personal information include your name, postal address, telephone number and email address.

How do we collect your personal information?
We collect personal information about you in a number of ways, including:

 directly from you, for example, when you provide information to us by phone, email, or in an application form
 from third parties, such as the ISNSW Member centres

How do we use your personal information?
We and the ISNSW Member Centres, to which we disclose your personal information in accordance with this Privacy Policy, may use your personal information in order to:

 verify your identity;
 develop, run, administer and market competitions, programs, activities and other events relating to Indoor Netball, Indoor Cricket and other sports;
 market products, services, merchandise and special offers made available by us or the ISNSW Members or our respective corporate partners, licensees, suppliers and sponsors;
 administer and manage our respective web sites and provide you with access to those web sites;
 keep you informed of news and information relating to Indoor Netball, Indoor Cricket and other sports, including by distributing newsletters, publications and other communication via various mediums;
 research and develop new competitions, programs, activities and other events relating to Indoor Netball, Indoor Cricket and other sports; and
 research and develop new products, services and merchandise relating to Indoor Netball Indoor Cricket and other sports.

If you do not wish to receive our newsletters, publications and other communications, please contact us (our contact details are set out below).

Health and sensitive information
In some circumstances we may collect:

 information about your health; or
 other sensitive information about you (for example, information about your racial or ethnic origin).

We may use health information about you to ensure that the programs in which you participate are run safely and in accordance with any special health needs you may have and for insurance purposes. In addition, we may use de-identified health information and other sensitive information to carry out research, to prepare submissions to government or a government body or to plan events and activities. De-identified information is information which has been aggregated or otherwise de-identified so that it cannot be used to identify you or any other individual.

When do we disclose your personal information?
We may disclose your personal information to:

 the National Indoor Netball and Indoor Cricket bodies;
 organisations (other than National Indoor Netball and Indoor Cricket bodies) involved in sporting programs and initiatives in Australia;
 companies that we have engaged to carry out functions and activities on our behalf;
 our professional advisers, including our accountants, auditors and lawyers;
 our insurers;
 the Australian Institute of Sport; and
 otherwise as required or authorised by law.

Our web sites

When you visit our web site, our system may record certain information about your use of the web site (such as the time and date of your visit). We use this information to help analyse and improve the performance of our web site. In addition, we may use “cookies” on our web site. Cookies are small text files that help a web site to remember your preferences and improve your experience of using that web site. Using cookies is standard practice for most large web sites. In some cases, the cookies that we use may collect some personal information about you. We will treat this information in the same way as other personal information we collect about you. If you prefer, you may be able to disable cookies on your internet browser. However, if you do so, you will not be able to enjoy the enhanced user experience that our cookies offer.

We may also collect Internet Protocol (IP) addresses relating to you when you access and use the web site. IP addresses are assigned to computers on the internet to uniquely identify them within the global network of computers which makes up the internet. We may collect and manage IP addresses for internet session management and security purposes.

Accuracy of your personal information
We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, we rely on the accuracy of personal information as provided to us both directly and indirectly. If you find that the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately (our contact details are set out below) and we will take reasonable steps to ensure that it is corrected.

How can you access the personal information we hold about you?
Subject to some exceptions provided by law, you have the right to access your personal information. For security purposes, if you would like to access personal information that we hold about you, we require you to put your request in writing. If we do not allow you access to any part of the personal information we hold about you, we will tell you why. We will not charge you for lodging a request to access your personal information, but we may charge you for our reasonable costs in supplying you with access to this information.

How to contact us
If you have any questions in relation to this Privacy Policy, you can write to our Privacy Officer at PO Box 3272, Rhodes, NSW, 2138 or send an email to

Changes to this Privacy Policy
From time to time, we may need to change this Privacy Policy to reflect our changing business practices. We may change the Privacy Policy at any time by posting the changed Privacy Policy on our web site and by posting a notice to all users on the homepage of that web site stating that a change has occurred.